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Fictional sample manual

Example Building 001Water safety manual - issue v1.0
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Sections - Troubleshooting

Section 06

Troubleshooting

What safe check is permitted for this symptom, and when must I stop?

Start with the symptom and read the safe check, authorised action, stop condition, success check and escalation together.

06 of 09

Project schedules

The recorded detail

Open any row to see its full detail.

Safe first checks and escalationSchedule 01 of 017 rows6 columns
Safe first checks and escalation
Symptom (zone and asset)Safe first checksAuthorised actionStop - do not proceed ifSuccess checkEscalate to and drawing or document
Alarm and project isolation recorded - affected zone assetKeep clear of water near electrics; identify flat or riserLeave the recorded isolation state unchanged and call the front deskWater is near electrics or the source is not visibleFlow stops and the project isolation state is recorded24 hour line - EB-A-GF-01
Alarm and expected project isolation did not occur - affected zone assetObserve visible indication and isolation state onlyCall the 24 hour line; operator follows the controlled local-then-riser routeA control resists, access is unsafe or source is unclearLowest safe project isolation stops flow24 hour line - EB-A-WS-02
Project isolation recorded but no visible water - affected zoneCheck accessible dry areas and asset identityKeep isolated pending competent inspectionChanging state could release concealed waterCause is found and area remains safeTechnical support - project records
Water restored but alarm repeats - affected zone sensing pointStop after the first repeat alarm and record the visible indicationLeave the controlled local isolation unchanged and escalateAny repeat alarm occursSystem remains safely isolated without further action24 hour line - EB-A-CS-03
Project asset has no visible indication - affected zoneCheck only the visible indication and safe local supply stateKeep zone under observation and call supportElectrical access or live work would be neededCompetent person records the restored normal indicationTechnical support - controlled document register
Project register unavailable but local state appears normal - affected zoneConfirm the visible local indication and recorded normal isolation stateUse the controlled offline evidence and report the register faultLocal state is abnormal or uncertainLocal project state remains normal and the fault is loggedTechnical support - current manual issue
Riser alarm affecting more than one flat - Zone R1 or R2Confirm riser and affected flats from scheduleOperator follows authorised project riser isolationRiser isolation fails or incoming-main action is consideredAffected riser flow stops24 hour line - EB-A-WS-02

Project records

Symptom records

Alarm and project isolation recorded - affected zone asset

Safe check and stop boundary
Symptom (zone and asset)
Alarm and project isolation recorded - affected zone asset
Safe first checks
Keep clear of water near electrics; identify flat or riser
Authorised action
Leave the recorded isolation state unchanged and call the front desk
Stop - do not proceed if
Water is near electrics or the source is not visible
Success check
Flow stops and the project isolation state is recorded
Escalate to and drawing or document
24 hour line - EB-A-GF-01

Source: Example Building 001 safe first checks schedule

Alarm and expected project isolation did not occur - affected zone asset

Safe check and stop boundary
Symptom (zone and asset)
Alarm and expected project isolation did not occur - affected zone asset
Safe first checks
Observe visible indication and isolation state only
Authorised action
Call the 24 hour line; operator follows the controlled local-then-riser route
Stop - do not proceed if
A control resists, access is unsafe or source is unclear
Success check
Lowest safe project isolation stops flow
Escalate to and drawing or document
24 hour line - EB-A-WS-02

Source: Example Building 001 safe first checks schedule

Project isolation recorded but no visible water - affected zone

Safe check and stop boundary
Symptom (zone and asset)
Project isolation recorded but no visible water - affected zone
Safe first checks
Check accessible dry areas and asset identity
Authorised action
Keep isolated pending competent inspection
Stop - do not proceed if
Changing state could release concealed water
Success check
Cause is found and area remains safe
Escalate to and drawing or document
Technical support - project records

Source: Example Building 001 safe first checks schedule

Water restored but alarm repeats - affected zone sensing point

Safe check and stop boundary
Symptom (zone and asset)
Water restored but alarm repeats - affected zone sensing point
Safe first checks
Stop after the first repeat alarm and record the visible indication
Authorised action
Leave the controlled local isolation unchanged and escalate
Stop - do not proceed if
Any repeat alarm occurs
Success check
System remains safely isolated without further action
Escalate to and drawing or document
24 hour line - EB-A-CS-03

Source: Example Building 001 safe first checks schedule

Project asset has no visible indication - affected zone

Safe check and stop boundary
Symptom (zone and asset)
Project asset has no visible indication - affected zone
Safe first checks
Check only the visible indication and safe local supply state
Authorised action
Keep zone under observation and call support
Stop - do not proceed if
Electrical access or live work would be needed
Success check
Competent person records the restored normal indication
Escalate to and drawing or document
Technical support - controlled document register

Source: Example Building 001 safe first checks schedule

Project register unavailable but local state appears normal - affected zone

Safe check and stop boundary
Symptom (zone and asset)
Project register unavailable but local state appears normal - affected zone
Safe first checks
Confirm the visible local indication and recorded normal isolation state
Authorised action
Use the controlled offline evidence and report the register fault
Stop - do not proceed if
Local state is abnormal or uncertain
Success check
Local project state remains normal and the fault is logged
Escalate to and drawing or document
Technical support - current manual issue

Source: Example Building 001 safe first checks schedule

Riser alarm affecting more than one flat - Zone R1 or R2

Safe check and stop boundary
Symptom (zone and asset)
Riser alarm affecting more than one flat - Zone R1 or R2
Safe first checks
Confirm riser and affected flats from schedule
Authorised action
Operator follows authorised project riser isolation
Stop - do not proceed if
Riser isolation fails or incoming-main action is considered
Success check
Affected riser flow stops
Escalate to and drawing or document
24 hour line - EB-A-WS-02

Source: Example Building 001 safe first checks schedule

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